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FREQUENTLY ASKED

About Your Washinmura Trip · 14 Questions

Booking, getting there, food, cats — every question we hear, answered here.

How do we get to Washinmura from Tokyo?
Driving is easiest: about 80–90 minutes from central Tokyo via the Tokyo Bay Aqua-Line, about 50–60 minutes from Haneda Airport, and about 1 hour 20 minutes from Narita. Airport car pickup can also be arranged. By train, take the JR Uchibo Line (Sazanami limited express) to Kazusa-Minato Station, about 90 minutes, and we'll pick you up by car (¥2,000 per group each way; same-day requests cost extra — please tell us your train time on LINE first).
Do I need to speak Japanese?
No Japanese needed. Washinmura is run by a Taiwanese family, and your trip can be hosted in Mandarin Chinese or English — your house manager is reachable on LINE at any time, before and during the trip. Just tell us your preferred language on LINE when you book.
Can we bring kids?
Absolutely! Washinmura is great for families — the old farmhouse has a little hideout-style tent kids love, and there's forest to run around in, cats to play with and stars to watch, plus a family plan with kids' perks. Children's rates follow the trip-fee rules: tell us your kids' ages on LINE and we'll work them into the total.
Will cats come into my room?
The cats live freely around the village and may well invite themselves into your room — for most guests, that's the moment they came for. If you're allergic or would rather not be visited, tell your house manager and we'll keep your room cat-free.
What should I bring?
Your house manager sends a detailed packing list before the trip. Basically just bring toiletries and shoes for the outdoors. Yukata, towels, coffee, BBQ gear and WiFi are all provided.
What if it rains?
The farmhouse and the Jyubako cabins are air-conditioned, so indoor time is comfortable. June has a rainy-day firefly-viewing plan and July a rainy-season special. Your house manager adjusts the itinerary around the weather.
Can I come alone?
There's a solo-traveler plan, reserved for women. The cats will keep you quiet company.
Are there convenience stores nearby?
The nearest convenience store is about a 10-minute drive. We recommend shopping in Tokyo beforehand, or ask your house manager to buy things for you.
Is there mobile signal?
Signal can be weak in the hills, but every room has WiFi — video calls are no problem.
Can I bring my pet?
Guest pets aren't allowed (since September 2025). The village is already home to 18 cats and 2 dogs, and we need to keep the peace.
What about vegetarian meals or allergies?
Tell your house manager in advance and we'll arrange vegetarian meals. Please also let us know about food allergies ahead of time so the menu can be adjusted.
Where do we have dinner? And breakfast?
Dinner is always at Washinmura — the village is the heart of this trip. If you're staying at Washinmura itself, breakfast and dinner are both in the village. If you're staying at a partner glamping site, you'll have dinner at Washinmura, be driven back to your accommodation, and have breakfast there the next morning. Lunch is at local hidden-gem restaurants your house manager takes you to, at your own expense.
What's the cancellation / rescheduling policy?
A 30% deposit confirms your booking (the deposit is non-refundable). Cancellation fees: 30 days or more before check-in, 30% of the trip fee; 29–15 days, 50%; 14–8 days, 80%; within 7 days or no-show without notice, 100%. Rescheduling: free once if requested 30 or more days before check-in (valid for one year); after that, rescheduling counts as cancellation plus rebooking. For force majeure such as typhoons or cancelled flights, rescheduling can be discussed with documentation.
How do I book?
LINE is fastest — or tap "Booking & Inquiry" at the bottom right, or fill in the booking form on the home page. Your house manager replies within 24 hours.

Good to Know · 7 Notes

The road to the village is narrow in places (take care in low-clearance cars)
Cats wander into rooms freely (and may claim your futon)
Cats show up less often in summer
Mountain insects may find their way inside (house centipedes and such)
The loft stairs are steep (watch out with elders and small children)
Turn on the water heater first (or you'll only get cold water)
No guest pets (since September 2025)